Privacy Policy

At Johnson Car Ceiling Solutions, safeguarding your privacy as a customer and online visitor to our website is our top priority. We handle the information we collect about you to optimize the services we provide. Respecting the privacy and confidentiality of your information is fundamental to us, and we adhere to the Australian Privacy Principles. Please carefully review our privacy policy outlined below.

INFORMATION WE COLLECT FROM YOU

During your interactions with our website or use of our products and services, we may gather the following information about you: name, company name, email address, phone number, credit card details, billing address, geographic location, IP address, survey responses, support inquiries, blog comments, and social media handles (collectively referred to as ‘Personal Data’).

Our services are not directed towards individuals under 18, and we do not knowingly collect Personal Data from anyone under 18. If we become aware that a child under 18 has provided us with Personal Data, we will promptly delete that information. If you are a parent or guardian and believe that a child has provided Personal Data without your consent, please contact us.

You have the option to review, correct, update, or delete your Personal Data either by logging into your account and making the changes yourself or by contacting us directly.

HOW WE USE YOUR INFORMATION

Personally Identifiable Information: We utilize the information we collect to deliver our services to you, which includes communication, technical support, updates and offers notification, sharing valuable content, gauging customer satisfaction, troubleshooting, and providing you with a personalized website experience.

Marketing communications are sent only to individuals who have requested or subscribed to them. You can opt out of our marketing communications at any time by unsubscribing or contacting us via email, and we will promptly act on your request.

Non-Personally Identifiable Information: We also employ the information we gather in aggregated and anonymized forms to enhance our services. This includes administering our website, generating reports and analytics, advertising our products and services, identifying user demands, and aiding in meeting customer needs.

Any information you choose to make publicly available, such as blog comments and testimonials on our website, will be visible to others. Even if you subsequently remove this information, copies may remain viewable in cached and archived pages on other websites or if others have copied or saved the information.

STORAGE AND SECURITY OF YOUR INFORMATION

We use all reasonable means to safeguard the confidentiality of your Personal Data while in our possession or control. All information received from you is stored and protected on our secure servers to prevent unauthorized access or use. At present, no credit card information is collected or stored on this website.

To enable us to deliver our services, we might transfer the information collected about you, including Personal Data, across borders for storage and processing in countries other than Australia. If your Personal Data is transferred and processed outside Australia, it will only be done so to countries that have adequate privacy protections.

We retain your personal information for as long as necessary to provide services to you and as required to comply with our legal obligations, resolve disputes, and enforce our agreements.

In the event of a breach of our security leading to the compromise of your Personal Data, we will promptly notify you in compliance with the applicable law.

COOKIES AND PIXELS

A cookie is a small file placed in your web browser that gathers information about your web browsing behavior. The use of cookies enables a website to tailor its configuration to your preferences and needs. Cookies do not access information stored on your computer or any Personal Data (e.g., name, address, email address, or phone number).

While most web browsers automatically accept cookies, you have the option to reject cookies by adjusting your browser settings. However, this may limit your ability to fully utilize our website.

Our website utilizes cookies to analyze website traffic, provide social media sharing and liking functionality, and improve the visitor experience. Additionally, cookies and pixels may be used to display relevant advertisements to website visitors through third-party services such as Google AdWords and Facebook Adverts. These ads may appear on this website or other websites you visit.

SHARING YOUR INFORMATION WITH THIRD PARTIES

We do not and will not sell or engage in the trade of Personal Data or any customer information.

Your Personal Data is disclosed to third-party suppliers only when necessary by law, for purchased goods or services, for payment processing, or to protect our copyright, trademarks, and other legal rights. In the instances where we share your Personal Data with a service provider, we do so only if the party has agreed to comply with our privacy standards as described in this policy and in accordance with applicable law. Our agreements with third parties prohibit them from using any of your Personal Data for any purpose other than the one for which it was shared.

DISCLOSURE OF YOUR INFORMATION

From time to time, we may need to disclose specific information, including your Personal Data, to comply with legal requirements such as laws, regulations, court orders, subpoenas, warrants, in legal proceedings, or in response to a request from a law enforcement agency. Moreover, we may use your Personal Data to safeguard the rights, property, or safety of Instyle Metal Roofing Pty Ltd, our customers, or third parties.

If there is a change of control in one of our businesses (whether through merger, sale, asset transfer, or other means), customer information, which may include your Personal Data, might be transferred to a purchaser under a confidentiality agreement. We will only disclose your Personal Data in good faith and when required by any of the circumstances mentioned above.

LINKS TO OTHER WEBSITES

This website may feature links to other websites for your convenience. These links do not imply sponsorship, endorsement, or approval of these websites. Please note that we are not responsible for the privacy practices of such other websites. We encourage our users, upon leaving our website, to read the privacy statements of each website collecting personally identifiable information. This privacy policy solely pertains to information collected by this website.

CHANGE IN PRIVACY POLICY

To ensure our privacy policy remains up-to-date, it is subject to change. We reserve the right to modify this policy at any time, at our discretion, and all modifications will become effective immediately upon posting on this website. Please revisit periodically to review our privacy policy.

For any queries or concerns regarding this privacy policy, please contact us.